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Shipping Policy

Shipping Policy

Thank you for shopping with Craftsmanstools. We strive to provide fast and reliable shipping to ensure your order arrives safely and on time.

1. Processing Time
Orders are typically processed within [1-3] business days after payment confirmation. During peak seasons or promotional periods, processing may take longer.

2. Shipping Methods & Delivery Times
We offer the following shipping options:

  • Standard Shipping: Estimated delivery in [5-7] business days

  • Expedited Shipping: Estimated delivery in [2-3] business days

  • Overnight Shipping: Estimated delivery next business day (available for select locations)

Delivery times may vary depending on your location and external factors beyond our control.

3. Shipping Costs
Shipping fees are calculated at checkout based on your location and the shipping method selected. Free shipping promotions may apply on orders over a certain amount.

4. International Shipping
We ship internationally to select countries. Please note that international shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.

5. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment.

6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team at +852 51083245 within [1-5] days of delivery for assistance.

7. Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect addresses.

8. Contact Us
For any questions regarding shipping, please contact us at:
📧 support@craftsmanstools.com
📞 +852 51083245

Thank you for choosing Craftsmanstools. We appreciate your business!